Frequently asked questions
Does the free trial include remote questionnaire sending?
Yes. The 14-day free trial includes all features of the chosen plan,
including sending medical questionnaires remotely by email and SMS, patient
document collection, and automatic reminders.
Is data really hosted in France on HDS-certified infrastructure?
Does the patient need to create an account to fill in the questionnaire?
No. The patient receives a secure link by email or SMS and responds directly
from their phone — no app download or account creation required.
87% of patients respond on the very first send.
Can I switch between plans?
Yes, at any time. Upgrades take effect immediately. Downgrades apply at the next
billing renewal.
Is the Healthcare Organisation plan suitable for occupational health and sports federations?
Yes. The Organisation plan supports patient list imports, batch sending,
and a volume medical validation dashboard. It is used for occupational health programmes,
sports fitness assessments, federations, and clinical trials.
Learn more →
How does billing work?
By credit card (Visa, Mastercard) or via Apple App Store for the mobile subscription.
Monthly plans have no commitment. Annual plans are prepaid with 2 months free.